Privacy Policy
Last updated: January 2024
Introduction
At Caraneco S.A.S. (hereinafter, "Caraneco", "we" or "our"), we are committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our website caraneco.com and our related services.
Information We Collect
We collect information you provide directly to us, such as:
- Contact information (name, email)
- Inquiries and messages you send us
- Website usage information
- Technical data (IP address, browser type, device)
Use of Information
We use your personal information to:
- Provide and improve our services
- Respond to your inquiries and requests
- Send relevant communications about our services
- Comply with legal obligations
- Protect our rights and prevent fraud
Data Protection
We implement technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes data encryption, firewalls, and access controls.
Your Rights
In accordance with Law 1581 of 2012 and other applicable regulations in Colombia, you have the right to:
- Know, update, and rectify your personal data
- Request proof of the authorization granted
- Be informed about the use given to your data
- Revoke authorization and request deletion of data
- File complaints with the Superintendence of Industry and Commerce
Cookies
We use cookies and similar technologies to improve your experience. For more information, please see our Cookie Policy.
Changes to this Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website.
Contact
To exercise your rights or resolve questions about this policy, contact us at: privacy@caraneco.com